Skip Navigation and Go To Content


Established patients of UT Health Services may choose convenient telehealth visits when an in-person appointment is not required. Telehealth can be used for check-ins for chronic conditions, medication management, follow-ups, and other ongoing health needs. Your provider can help you decide if telehealth is right for you.


Benefits of telehealth care

  • Consult with a health care provider from the safety and comfort of your home or private office.
  • Conduct customized follow-up appointments, and refill medications remotely.
  • HIPAA-compliant platform keeps your visit confidential.
  • Saves time and money on travel to in-person visits.
  • Reduces time away from work or family.

Requirements for a telehealth visit:

  • You must have a reliable internet connection.
  • You must have video and audio capability (we must able to see and hear you).
  • We will ask for your physical location and a call back number in case we get disconnected during the visit.
  • You must be an established patient.
  • You must have MyUTHealth (MyChart) access.



Tips for a successful telehealth visit

  • Test your internet connection and audio/video prior to the visit.
  • Have a quiet, private space for the visit.
  • Make a list of specific questions/concerns to discuss.
  • Have a list of your current medications available.
  • Know your latest vital signs, if possible – temperature, blood pressure, and blood sugar (if applicable).
  • Report any new difficulties with normal activities.
  • Take notes during the visit and repeat any follow-up instructions.
  • Make sure your device is fully charged.
  • Have a pen and paper ready to take notes.

UT Health Services

A Workplace Partner
A Health Care Home

Call 713-500-3267 or

6410 Fannin St., Suite 100
Houston, TX 77030

Insurance Notice:

Medicare and most insurance companies currently cover many telehealth services under temporary emergency provisions. However, as the federal public health emergency recently expired, some of the temporary telehealth flexibilities will also expire while others have been extended. The timeline for expiration of these emergency telehealth provisions varies. Coverage details will also vary by payer. Please contact your health insurance company for the latest information about what telehealth services are covered.